CMS Development Guide 2026
πŸ“‹ Discovery & Scoping

Defining the scope

Write a Scope of Work

After the call, write a Scope of Work that includes:

  • List of all pages to be built
  • Functionality included (contact form, blog, booking, store, etc.)
  • Platform you'll build on
  • Number of revision rounds
  • What is NOT included (copywriting, photography, SEO strategy, etc.)
  • Timeline and payment terms

Never start without a signed scope

Scope creep is how freelance projects lose money. It happens when a client keeps adding "can you just add this one thing?" requests outside the original agreement. Each ask seems small, but together they can double the workload with no extra pay.

operator note

when scope creep happens, respond professionally β€” "That's outside the original scope but I can add it. Here's what that looks like cost and timeline wise." No guilt. No free work.